THQ Group LTD Privacy Policy
Address: THQ Group LTD, Byron Business Centre, Buxton, SK17 6NU, UK
How We Collect and Use Information
Information You Provide Us Directly:
- We collect your username, real name, birthdate, address, phone number, and e-mail address when you register for a Transformation HQ account, or if you correspond with us.
- We retain messages you send through the Service and collect information in User Content you post to the Service.
- This information is used to operate, maintain, and provide the features and functionality of the Service.
- Your username and real name, if disclosed, will be published publicly. Once published, they may not be removable.
Information We Receive from Third Parties:
- Information about you may be received from third parties, such as Facebook Connect, which includes your user ID, access token, and any information you have permitted the third party to share with us.
- We use your friends’ user IDs and your connection to them to enhance the social aspects of our Service and for friend-invite features.
Integration with Mindbody:
- Information shared during the booking process with Mindbody is utilised for service personalisation and operational purposes. We ensure the privacy and security of data shared with Mindbody.
Digital Marketing Data Use:
- Data collected is utilised in digital marketing campaigns on platforms like Facebook, including targeting adverts, tracking conversions, and analysing user engagement.
Cookies and Tracking Technologies:
- Detailed in our Cookie Policy, these technologies are used for website navigation enhancement and personalised advertising. You have control over these settings in your web browser.
Analytics Information:
- Third-party analytics tools are used to measure traffic and usage trends for our Service, collecting information sent by your browser or mobile device.
Log File Information:
- Our servers automatically record log file information reported by your browser or mobile device each time you access the Service.
Clear Gifs/Web Beacons Information:
- Clear gifs are used to track the online usage patterns of our Users and in emails to track which emails are opened.
Device Identifiers:
- Device identifiers are collected to uniquely identify your mobile device, aiding in the improvement of your user experience.
Location Data:
- Location data is collected from your mobile device for certain features, particularly location-based services.
Commercial and Marketing Communications:
- Your email address is used for direct communication, including newsletters, promotions, and special offers. You have the option to opt out.
Sharing of Your Information:
- We do not rent or sell your information to third parties without your consent, except under certain specified conditions such as business partners, public User Content, and legal requirements.
How We Store and Protect Your Information:
- Your information may be stored and processed in different countries. We employ reasonable safeguards for the security of your information.
User Rights and UK Data Protection Law Compliance:
- Users have rights under UK data protection laws to access, correct, delete, or transfer their personal data.
Data Retention Period:
- Data is retained for a commercially reasonable time for backup, archival, or audit purposes.
Security Measures:
- We implement commercially reasonable safeguards to protect user data, including sensitive personal data related to health and fitness.
Your Choices about Your Information:
- You can update your account information and email preferences at any time.
- Options are available to opt out of the collection of your information for tracking/advertising.
Children’s Privacy:
- We do not knowingly collect information from anyone under the age of 13.
Links to Other Websites and Services:
- Our Privacy Policy does not apply to third-party websites or services linked from our Service.
Contact Information for Privacy Concerns:
- For any privacy concerns or queries, please contact [ryan@transformationhq.co.uk].
Updates to the Privacy Policy:
- We reserve the right to update this policy and will notify users of significant changes.